Patient Engagement

Proactive engagement & care pathways

Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes.

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Engage patients at the right time to improve outcomes and impact operational metrics across points of care and clinical specialties.


Move from visits to journeys

Improve adherence

Intervene early and reduce readmission rates. Set timely reminders and take advantage of defined escalation paths to improve care plan adherence post-discharge.

Cover patients pre- & post-procedure

Monitor patient progress post-surgery, intervene between follow-up visits, and prevent no-shows. Engage perioperative patients with instructions and education to maximize OR utilization.


Drive metrics that matter

Improve engagement & outcomes

Engage patients through their journey for better experiences and higher quality care.

Save on operations

Drive tangible cost savings with engagement and self-service features.

Satisfy patients

Leave patients feeling connected to their care and providers.

10%

reduction in hospital readmit rate

$1.2M

contact center cost savings

4.7/5

patient satisfaction rating


Fabric helped Cleveland Clinic improve contact rates while improving outbound call efficiency


Loom

Powered by clinical intelligence

Meet Loom, Fabric’s clinical intelligence engine – the expert system, content engine, and conversational AI solution that drives our care enablement platform. Built by clinicians, for clinicians, Loom intelligently captures patient data to identify disposition, triages and routes patients to the right point of care, offers clinical decision support and automates SOAP notes, care plans, and visit summaries.


An end-to-end solution

Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Navigation

Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Clinical Content & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Patient Engagement

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.




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See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.