Intake, Triage & Routing

Streamline patient navigation

Unify intake, triage, routing, and treatment across virtual and in-person care for a more efficient care experience.

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Patient getting triaged by the Digital Front Door®Start your registration UIStart your registration UI

Drive clinical efficiency, prioritize quality care, and eliminate busywork with Fabric's intelligent patient navigation protocols.


Do less admin. Provide more care. 

Intake & Registration

Streamline intake & registration

Automate patient intake and registration to reduce clinical work time and speed up care delivery.

Nurse intake forms to reduce work time
Triage & Routing

Automate triage & routing

Digitally collect patient symptom details to aid in diagnosis and assess severity while directing patients to the best point of care.

Asynchronous clinical symptom gathering
Intake & Registration

Streamline patient intake

Automate patient intake and registration to reduce clinical work time and speed up care delivery.

DECORATIVE
Triage

Automate patient triage

Digitally collect patient symptom details to aid in diagnosis and assess severity.

Escalation & Routing

Route to approproate care

Direct patients to the best point of care, including virtual visits, office visits, urgent care, and emergency care.

DECORATIVE
DECORATIVE DECORATIVE

Drive metrics that matter

Reduce admin tasks & costs

Eliminate busywork and offer seamless, integrated Spanish translation so clinical staff can spend less time on admin and more time taking care of patients.

Maximize clinician time

Eliminate duplicate tasks and reduce documentation time so providers can focus on what matters most.

Automate patient navigation

Offload call center volume with conversational AI to streamline patient navigation and initiate patient intake.

99%

automation of administrative burden

7-14

minutes saved per visit

30%

reduction in call center volume


Case Study

Intermountain Healthcare leverages AI to reduce call center volume by 30%


Fabric Hybrid AI

Backed by clinical intelligence

By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.


Meet our end-to-end care access platform and virtual care services

Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.

AI Assistant

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Triage & Routing

Engagement & Pathways

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Virtual Care Platform

Automate clinical symptom gathering while streamlining care delivery across chat, phone, video, and asynchronous care.


Virtual Care Services

Keep communities healthy and productive with quality, consumer-grade virtual urgent care, talk therapy, and psychiatry.


For Brokers

Intake & Care Guides

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.




See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.