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Virtual Care

Fast, efficient, & high-quality virtual care.

Automate clinical symptom gathering while streamlining care delivery across chat, phone, video, and asynchronous care.

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Eliminate admin tasks & reduce wait times

A multimodal, efficient, and more affordable way to care. Connect with patients through intelligent online interviews, video visits, phone calls, and chats, routing them to in-person care only when appropriate.


Asynchronous Care

Enable providers to work 10x faster with the industry's leading asynchronous care solution. Maximize capacity with automated clinical symptom gathering, SOAP notes, care plans, and clinical decision support.

Synchronous Care

Treat common conditions faster with Fabric’s clinical intelligence engine while still interacting directly with patients. The Fabric virtual care suite supports synchronous modes of care, including video, phone, and chat.

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Improve clinical efficiency

Enable providers to work 2-10x faster by reducing administrative work, freeing up capacity to serve more patients.

Streamline triage & routing

Seamlessly collect patient health information, assess disposition, and route patients to the most appropriate care, whether virtual or in-person.

Drive patient satisfaction

With Net Promoter Scores on par with top consumer brands, patients consistently rank Fabric virtual care as one of the best patient experiences.


How it works

Reduce costs and provider burnout with versatile, automated solutions backed by deep clinical intelligence.

care enablement and clinical decision support to reduce provider burnout

Virtual intake & symptom collection

Save clinical staff, call center associates, and patients valuable time. Automate documentation, diagnosing, routing, and care plan creation with intelligent interviews tailored to each patient’s chief complaint.

care enablement and clinical decision support to reduce provider burnout

Clinical automation

Diagnose and treat patients in two clicks with Fabric’s auto-generated patient SOAP notes and clinical decision support.

Escalation when needed

Seamlessly escalate cases to chat, phone, and video based on each patient's condition and medical history. When virtual care isn’t the best fit, patients are routed to the best associated points of care.


Proven results

10x

faster through asynchronous workflows

2.1x

faster async-to-video workflows than a standard video call

90%

adherence to clinical guidelines for antibiotic stewardship

 4.5%

of async visits are stepped up to phone, video, or chat

"Fabric is a true partner in reshaping our digital patient experience. The combined offering aligns with our organizational priority to consolidate point solutions and create operational efficiencies while expanding access to care for our patients. We are thrilled to continue our partnership with Fabric to reimagine care delivery at OSF using its pioneering hybrid care enablement platform."

Jennifer Junis OSF Healthcare

Jennifer Junis, SVP, Digital Health

OSF Healthcare


Resources

Resources

Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.

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Part of Fabric’s Hybrid Care solution

Seamlessly guide patients through the entire continuum of care while cutting back on admin tasks, improving the patient experience, and driving revenue.

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In-Person Care

Automate intake, registration, discharge, and more with advanced routing and scheduling tools.


In-Person Care Guides

Streamline the patient, nurse, and provider experiences with real-time updates, attachment to PCPs, and automated patient data collection.

reduce provider burnout with workflow automation and assistance

Backed by Clinical Content & Automation

Customize clinical protocols to suit your needs to free up clinical staff and guide patients through their care journey.

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Loom

Powered by clinical intelligence

Meet Loom, Fabric’s clinical intelligence engine – the expert system, content engine, and conversational AI solution that drives our care enablement platform. Built by clinicians, for clinicians, Loom intelligently captures patient data to identify disposition, triages and routes patients to the right point of care, offers clinical decision support and automates SOAP notes, care plans, and visit summaries.


An end-to-end solution

Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


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Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Clinical Content & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Patient Engagement

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.



See Fabric in action

Maximize your clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.