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Symptom Checker

Automate symptom gathering

Accelerate patient care and reduce administrative burden with Fabric’s conversational AI tool and symptom checker that direct patients to the right care options based on their symptoms and disposition.

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Accelerate access

Improve patient access and satisfaction with a 24/7 AI-driven chat that identifies disposition and directs patients to care based on availability and proximity.

Treat patients faster

Fabric’s intelligent system collects patient and symptom data, routing patients to appropriate points of care so they can feel better faster.

Reduce call center volume

Reduce the burden on admin staff by enabling patients with a self-service chat feature that answers their questions.

Empower patients

Improve patient experience with an AI chat that guides them to appropriate care options and escalates urgent needs to live support.


How it works

Deliver more efficient care and superior patient experiences through self-service features.

Collect symptoms via chat

Natural language models and LLM-powered chat welcomes patients on apps, websites, and portals, guiding them to relevant resources or through symptom assessment based on their needs.

Identify disposition

As patients answer questions about their symptoms or care concerns, Fabric’s clinical intelligence system identifies disposition and associated SNOMED codes.

Seamlessly route

Fabric’s expert system routes patients to appropriate points of care, virtually or in-person, based on disposition, availability, and location.


Proven results

~$7M

additional revenue by maximizing visit blocks with online scheduling

100k

patients self-navigate every day

10x

faster care with automated symptom collection

~30%

increase in virtual visits through chat interactions

"[Fabric] has been an incredible partner for collaboration. Their expertise in user experience and patient-centric mentality makes them the ideal match for our digital health initiatives."

Kevan Mabbutt Intermountain Health

Kevan Mabbutt, Chief Consumer Officer

Intermountain Health



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Dive deeper

Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.

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Part of Fabric’s Digital Front Door® solution

Enhance patient acquisition, retention, and revenue by offering a seamless and accessible Digital Front Door® solution.

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Chat & Conversational AI

Maximize patient engagement and access with conversational AI. Immediately answer patients' questions and direct them to appropriate points of care.

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Improve your patients’ experience and create efficiency with conversational AI chat that answers their questions and guides them to the appropriate points of care.


Loom

Powered by clinical intelligence

Meet Loom, Fabric’s clinical intelligence engine–the expert system, content engine, and conversational AI solution that drives our care enablement platform. Built by clinicians, for clinicians, Loom intelligently captures patient data to identify disposition, triages and routes patients to the right point of care, offers clinical decision support and automates SOAP notes, care plans, and visit summaries.


More to explore

Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


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Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Clinical Content & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Patient Engagement

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.



See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.