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Bring patients & providers closer together on any device
With no additional hoops for providers to jump through, Fabric’s robust video, phone, and chat functionality provides patients with fast high-quality care by increasing clinical capacity while decreasing wait times.
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Escalate to on-demand easily
Start visits asynchronously and step up to video or in-person visits based on business models or patient needs.
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Load balance & allocate demand
Balance demand and adjust for seasonal peaks or staffing constraints. Route excess volume across your organization or the Fabric provider network.
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Connect on any device, anywhere
Expand access with Fabric’s no-download-required platform that works natively on tablets, cellphones, and computers. Plus, it consumes significantly less data than the standard video visit.
How it works
Increase the number of patients providers can treat, lower clinical work times, and reduce staffing costs with clinically-enabled synchronous visits.
Streamline symptom collection
Reduce visit length to 4-6 minutes—2-4 times faster than standard video visits, by leveraging the power of intelligent adaptive interviews to automate symptom gathering, enabling providers to assess patients faster.
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Switch modes of care
Use informed clinical logic, conditions, or reimbursement models to escalate async visits to a mode of care that best suits patients and providers.
Automate care plans
Streamline admin tasks and documentation with Fabric’s clinical intelligence, automating patient care plans and sending prescriptions to their preferred pharmacy.
Proven results
2000+
unique diagnoses treated, including async visits
45%
patient engagements initiated outside of business hours
2-4x
faster video visits for providers (when using async step ups)
$2900
annual revenue per new patient in the first year
"Fabric is a true partner in reshaping our digital patient experience. The combined offering aligns with our organizational priority to consolidate point solutions and create operational efficiencies while expanding access to care for our patients. We are thrilled to continue our partnership with Fabric to reimagine care delivery at OSF using its pioneering hybrid care enablement platform."
Jennifer Junis, SVP, Digital Health
OSF Healthcare
Dive deeper
Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.
Part of Fabric’s Virtual Care Platform
Seamlessly guide patients through the entire continuum of care while cutting back on admin tasks, improving the patient experience, and driving revenue.
Virtual Care Platform
Enhance workflows around patient intake, documentation, and symptom collection through powerful automation tools.
Our solution
Asynchronous Care
Use built-in clinical decision logic and protocols within a patient-driven platform that simplifies workflows, saves time, and guides patients through their healthcare journey.
Our solution
Backed by Clinical Content & Automation
Customize clinical protocols to suit your needs to free up clinical staff and guide patients through their care journey.
Fabric Hybrid AI
Backed by clinical intelligence
By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.
Meet our end-to-end care access platform and virtual care services
Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.