patient getting hybrid care virtually or in-personStart your registration UIStart your registration UI

Care Platform

Live Visits

Live video visits, phone calls, and chat

Connect patients with a clinician in real time by video, phone, or chat. Adaptive interviews gather symptoms before the visit and help automate clinical workflows, so clinicians can focus on patients.

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Bring patients & providers closer together on any device

With no additional hoops for providers to jump through, Fabric’s robust video, phone, and chat functionality provides patients with fast high-quality care by increasing clinical capacity while decreasing wait times.  

Escalate to on-demand easily

Start visits asynchronously and step up to video or in-person visits based on business models or patient needs.

Load balance & allocate demand

Balance demand and adjust for seasonal peaks or staffing constraints. Route excess volume across your organization or the Fabric provider network.

Connect on any device, anywhere

Expand access with Fabric’s no-download-required platform that works natively on tablets, cellphones, and computers. Plus, it consumes significantly less data than the standard video visit.


How it works

Lower clinical work times and give providers more time with patients through clinically enabled live visits by video, phone, or chat.

A cell phone displaying an asynchronous virtual visit and clinical symptom gathering

Streamline symptom collection

Reduce visit length to 4-6 minutes—2-4 times faster than standard video visits, by leveraging the power of intelligent adaptive interviews to automate symptom gathering, enabling providers to assess patients faster.

step up to live visits to improve care quality

Switch modes of care

Use informed clinical logic, conditions, or reimbursement models to escalate async visits to a mode of care that best suits patients and providers.

provider efficiency by automating work and offering clinical decision support

Automate care plans

Streamline admin tasks and documentation with Fabric’s clinical intelligence, automating patient care plans and sending prescriptions to their preferred pharmacy.

A cell phone displaying an asynchronous virtual visit and clinical symptom gatheringstep up to live visits to improve care quality
provider efficiency by automating work and offering clinical decision support

Proven results

2000+

unique diagnoses treated, including async visits

45%

patient engagements initiated outside of business hours

2-4x

faster video visits for providers (when using async step ups)

$2900

annual revenue per new patient in the first year

"Fabric is a true partner in reshaping our digital patient experience. The combined offering aligns with our organizational priority to consolidate point solutions and create operational efficiencies while expanding access to care for our patients. We are thrilled to continue our partnership with Fabric to reimagine care delivery at OSF using its pioneering hybrid care enablement platform."

Jennifer Junis OSF Healthcare

Jennifer Junis, SVP, Digital Health

OSF Healthcare



Resources

Dive deeper

Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.


Part of Fabric’s Virtual Care Platform

Seamlessly guide patients through the entire continuum of care while cutting back on admin tasks, improving the patient experience, and driving revenue.

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Review video visit for reduced clinical work time

Virtual Care Platform

Enhance workflows around patient intake, documentation, and symptom collection through powerful automation tools.


Asynchronous Care

Use built-in clinical decision logic and protocols within a patient-driven platform that simplifies workflows, saves time, and guides patients through their healthcare journey.

reduce provider burnout with workflow automation and assistance

Backed by Documentation & Care Plans

Customize clinical protocols to suit your needs to free up clinical staff and guide patients through their care journey.

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Fabric Hybrid AI

Clinicians focus on patients, not paperwork.

Physician-built protocols and conversational AI help gather patient information, support clinical decisions, and draft documentation for clinician review.

70,000+

physician hours invested in protocols since 2009

99+

asynchronous clinical protocols

  1. Hybrid AI

    Clinical intelligence.

  2. Enterprise Readiness

    Native to your brand, your site, your systems.

  3. Ways to Care

    Under your brand or ours.

See Fabric in action

Maximize your clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.

Photo for illustrative purposes only; the person pictured is a model, not a patient.