Older patient getting a visit reminder If/then care pathway builderPatient reminder via text
Care Pathways

Guide patients from visit prep to follow-up care

Increase care plan adherence with automated communications that prepare patients for visits, monitor recovery, reinforce care plans, and keep patients and care teams connected.

Request a demo

Improve patient outcomes while reducing costs

Fabric’s conversational AI care assistant communicates with low-risk patients pre- and post-visit, supporting them in recovery while helping providers efficiently manage large case numbers.

DECORATIVEPatient engagement example
Fabric values

Reduce staffing costs for outreach

Reduce clinical and administrative staffing for patient outreach by automating up most pre- and post-care check-ins.

Fabric values

Increase patient response rates

Guide patients and connect them to relevant resources, reducing readmissions and emergency room visits.

Fabric values

Drive patient loyalty and retention

Identify patient disposition and acuity level, routing patients who need immediate care to the most appropriate in-person location.


How it works

Direct patients to the appropriate resources, all before an admin or provider is involved.

Determine patient care programs
Care Pathways builder
Patient engagement solution
Care Pathways Analytics
provider efficiency by automating work and offering clinical decision support

Customize care pathways to meet patient needs

Design customizable pathways for a variety of clinical and administrative use cases, including post-care follow-up, peri-operative patient support, and more.

Access patient records with the Digital Front Door®

Enable personalized multi-touch journeys

Connect with patients before and after care to share relevant resources, prepare patients for visits, collect information, and prevent downstream escalation and ED visits.

Virtual care with symptom search and condition details

Support patients pre- & post procedure

Monitor patient progress post-surgery, intervene between follow-up visits, and prevent no-shows. Engage perioperative patients with instructions and education to maximize OR utilization.

automate workflows for providers and support clinical decisions

Improve response rates and patient outcomes

Build trust and improve the patient experience while identifying risks and intervening promptly to minimize preventable readmissions.


Proven results

10%

reduction in readmission rates

56%

cases handled by artificial intelligence

58%

higher patient engagement rates (versus nurse calls)

97%

users rated their experience a 4 of 5 stars or higher

“In a year when resources are scarce, [Fabric] has helped us to keep our providers on the front lines and ensure that patients utilize the appropriate resources.”

Pamela Landis

Pamela Landis

VP, Digital Engagement, Hackensack Meridian Health



Resources

Dive deeper

Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.


Part of Fabric’s Patient Engagement & Pathways solution

Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes.

Get the details
Patient self-scheduling for in-person or virtual care

Population Nudges

Engage patients at the right time to improve outcomes and impact operational metrics across points of care and clinical specialties.


Loom

Powered by clinical intelligence

Meet Loom, Fabric's clinical intelligence engine. More than just a chatbot, Loom delivers automation that's powered by real human knowledge and expertise that directs patients to the right resources, intelligently captures patient data to identify disposition, offers clinical decision support, and automates SOAP notes, care plans, and visit summaries.

Capture patient data to automate work with Loom Clinical Intelligence Engine

An end-to-end solution

Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Navigation

Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.


Triage & Routing

Hybrid Care

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.


Clinical Capacity & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.


Patient Engagement & Pathways

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.


Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.



See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.