Relevant results and seamless scheduling
Fabric streamlines every search by removing friction and guiding patients to the right next step. Whether searching by symptom or specialty, patients get accurate results that move them forward—and can book care in just a few clicks.
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Quickly match patients
Make it easy for patients to find and book the care they need with intuitive search and real-time availability.
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Eliminate dead ends
When a provider isn’t the right fit, Fabric automatically redirects patients to more relevant care options. Every search leads to a next step—never a drop-off.
Personalize every step
Personalized, streamlined scheduling flows pre-populate known patient data and remove unnecessary questions for faster, easier booking.
How it works
Direct patients to the appropriate resources, all before an admin or provider is involved.
Search for available care
Patients can describe symptoms or search by specialty. Deliver personalized, relevant results that guide them to the right care.
Surface the most relevant care options
Using real-time appointment slot data, automated sorting, and robust provider profile data, Fabric surfaces the most appropriate care options. No more clicking through page after page, Fabric helps patients find the right match in seconds.
Confirm patients are the right match
Configurable scheduling questions help prevent patient-provider mismatches. Protect valuable provider time, reduce burden on admin teams to vet bookings, and give providers the confidence to open up their calendars to self-scheduling.
Schedule without friction
With pre-filled information and intuitive flows, patients can book care in just a few clicks. The result: less drop-off, a smoother experience, and more bookings.
Drive metrics that matter
80%
of patients use search engines prior to booking an appointment
(Think With Google)
4/5
health-related searches every minute on Google
(Becker’s Hospital Review)
4/5
of patients who find providers online book an appointment
(HealthLeaders)
71%
of patients expect healthcare to match top tech digital experiences
(Salesforce)
“In a year when resources are scarce, [Fabric] has helped us to keep our providers on the front lines and ensure that patients utilize the appropriate resources.”
Pamela Landis, VP, Digital Engagement
Hackensack Meridian Health
Dive deeper
Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.
Part of the Fabric Provider Directory
Provide patients with convenient and accessible care that prioritizes patient experience and provider’s time.
Discoverability
Fabric Provider Directory pages are built for search engine performance, helping patients find your providers when they search for symptoms, specialties, or services.
Our solution
Data Management & Admin
Our intuitive tools and built-in analytics make it easy to manage provider data while giving administrators visibility into patient search behavior and utilization trends.
Our solution
Fabric Hybrid AI
Backed by clinical intelligence
By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.
Meet our end-to-end care access platform and virtual care services
Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.