Improve booking accuracy, empower patients to self-schedule with confidence, and unlock insights while guiding them to the right care.
Convenient access, confident booking,
and seamless navigation.
Meet patients where their care journey begins
Finding care often starts on the search engine. Fabric’s search engine optimized directory pages boost visibility, expand reach, and help patients find the right care. Whether they search for symptoms, specialties, or services, our solution guides them directly to your site and into your system.
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Quickly match patients to the right care
Make it easy for patients to find and book the care they need with intuitive search and real-time availability. Guide patients to the right provider and appointment type based on their symptoms, preferences, and location. With customizable decision trees that prevent incorrect bookings and scheduling dead ends, Fabric improves access, increases conversion, and ensures patients land in the right care setting.
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Unlock quality provider data & patient trends
Consolidate provider data into a single source of truth and enrich profiles with third-party insights like sub-specialties, focus areas, and reviews. Built-in analytics provide visibility into search behavior, scheduling patterns, and conversion trends—so you can better meet patient needs and optimize performance across your directory.
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Expand access at scale
Meet patients where they are
Search engine–optimized pages guide patients from their initial online search straight to your website.
Improve conversion & acquisition
Improve booking conversion and drive new patient acquisition by guiding patients to the right appointment.
Reduce costs and leakage
Empower patients to book confidently online, reducing call center load and operational costs.
70,000
health-related searches every minute on Google (Becker’s Hospital Review)
4/5
of patients who find providers online book an appointment (HealthLeaders)
30%
lower no-show rates for self-scheduled appointments (Zheng et al.)
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OSF HealthCare recognizes over $2.4 million ROI in one year with Fabric’s AI-powered solutions
See all Fabric case studies
"Fabric is a true partner in reshaping our digital patient experience. The combined offering aligns with our organizational priority to consolidate point solutions and create operational efficiencies while expanding access to care for our patients. We are thrilled to continue our partnership with Fabric to reimagine care delivery at OSF using its pioneering hybrid care enablement platform."
Fabric Hybrid AI
Backed by clinical intelligence
By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.
Meet our end-to-end care access platform and virtual care services
Fabric creates operational and clinical efficiency that expands access while providing consumer-grade care experiences that drive better outcomes and savings for health systems, employers, brokers, and health plans alike.