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Population Nudges

Engage patients at the right time

Launch marketing campaigns, measure patient satisfaction, encourage preventative care visits, and send outstanding payment reminders. All with the click of a button.

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Proactive outreach drives better care

Automate communications with low-risk patients to drive visits, payment, and other actions that align with your organizational goals. Choose from a variety of predefined or custom communications workflows.

Engage & satisfy patients

Engage patients throughout their journey for better experiences and higher quality care. 97% of patients rate their experience 4 of 5 or higher.

Encourage preventative care

Intervene early and connect with your patients. Set timely reminders and leverage defined paths to drive wellness visits, preventative screenings, and more.

Hit your organizations goals

Lead patients to take desired actions with proactive communications, from satisfaction surveys to outstanding bill payment.

How it works

Direct patients to the appropriate resources, all before an admin or provider is involved.

Identify a patient population & the action you'd like them to take

Determine which patient group you want to communicate with. For example, you may prompt patients overdue for their flu shot, mammogram, or annual appointment to schedule a visit.

Use our pre-built patient engagement campaigns or build your own

Customize multi-touch communications pathways for your unique clinical and administrative needs, or choose from one of our predefined workflows.

Drive organizational metrics

From satisfaction surveys to scheduling annual check-ups, Fabric simplifies patient engagement, improves outcomes, and delivers measurable results.

Proven results


higher patient engagement rates (versus nurse calls)


users rated their experience a 4 of 5 stars or higher


of cases are handled purely by artificial intelligence


patient interactions across virtual and in-person care

“In a year when resources are scarce, [Fabric] has helped us to keep our providers on the front lines and ensure that patients utilize the appropriate resources.”

Pamela Landis

VP, Digital Engagement, Hackensack Meridian Health


Dive deeper

Read through case studies that reinforce our track record, blogs that reflect our expertise, and guides that inform and complement your experience with Fabric.

Part of the Patient Engagement & Pathways solution

Lead patients into proactive engagement journeys to increase adherence, decrease readmission rates, and improve clinical outcomes.

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Care Pathways

Automate communications to prepare patients for visits, monitor recovery, reinforce care plans, and keep patients and care teams connected.


Powered by clinical intelligence

Meet Loom, Fabric's clinical intelligence engine. More than just a chatbot, Loom delivers automation that's powered by real human knowledge and expertise that directs patients to the right resources, intelligently captures patient data to identify disposition, offers clinical decision support, and automates SOAP notes, care plans, and visit summaries.

An end-to-end solution

Allow clinicians and practitioners to effortlessly see patients through the entirety of their healthcare journey. From intake to treatment all the way to follow-up care.

Digital Front Door®

Guide patients toward the care they need while reducing admin tasks and increasing revenue.


Intake, Triage & Routing

Seamlessly give patients the level of care they need and automate processes to save clinical staff time.

Triage & Routing

Hybrid Care

Expand access to medicine and meet patients virtually wherever they are or have their care automatically escalated based on their symptoms.

Clinical Capacity & Automation

Enable clinical staff to see more patients faster and provide quality, efficient medicine across virtual and physical points of care.

Patient Engagement & Pathways

Support and guide patients along their healthcare journey, ensuring satisfaction and making the decision to return an easy one.

Enterprise Features

Securely and seamlessly connect Fabric into your institution’s EMRs and more.

See Fabric in action

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction all within one platform.