Make everyday care easier to access.
Not every health concern requires a trip to a clinic, but patients still deserve care they can trust. Fabric combines guided intake, physician-built protocols, and a nationwide clinical team to help people get care for common conditions. Clinicians make every diagnosis and treatment decision, with a path to additional evaluation or in-person care when needed. Organizations can offer this care under their own brand, alongside existing services or as a complete virtual care solution.
More access, with less staffing pressure.
Fabric's Clinical Network handles nights, weekends, and peak demand, so access grows without your team staffing every added hour.
Clinical decisions, not just answers.
Licensed providers review patient needs and determine whether treatment, follow-up or another level of care is appropriate for common conditions.
A clear next step.
Hybrid AI and physician-built protocols help gather patient information and guide them toward appropriate care, while licensed providers make every diagnosis and treatment decision.
How it works
From first symptoms to a clinician's treatment plan.
Tell us what's going on
Patients share their symptoms, health history, allergies, and medications through a guided digital intake on any device, at any hour.
Connect with the right care
A licensed clinician reviews the information, diagnoses the condition, and recommends treatment. The visit can move to chat, phone, or video when clinically appropriate.
Get the next step in care
The provider determines the next step, which may include a care plan, a prescription sent to the patient's pharmacy when appropriate, follow-up, or a recommendation for in-person care. Not for emergencies: in an emergency, call 911.
Measured in asynchronous virtual care
Under 6.5 min
Patient wait in asynchronous virtual care.
1,000+
Unique diagnoses treated through Fabric's asynchronous platform.
89
Second average provider encounter time in asynchronous visits.
Up to $17 PMPM
Avoided cost from diverting urgent care to asynchronous virtual care, for employers and health plans.
“Fabric's platform has helped improve our clinicians efficiency by streamlining our medical documentation. This has allowed us to reduce wait times, improve patient satisfaction, and improve our productivity.”
Robert Biernbaum, DO
CMO, WellNow Urgent Care · Fabric platform customer
Dive deeper
Explore how virtual low-acuity care extends clinical capacity and helps people get treatment in the right setting.
Care Services
Our own clinicians, for today and over time.
Our Clinical Network works alongside your clinicians or as the whole care team, and we manage their licensing and credentialing.
- Primary CareBuild a lasting relationship with a clinician who knows you.
- Urgent CareGet convenient care for everyday illnesses and minor injuries.
- Behavioral CareFind support through ongoing therapy and mental health care.
- Chronic Condition CareManage ongoing health needs and prescriptions with confidence.
- Weight ManagementFollow a personalized plan backed by clinical expertise.
- Prevention & WellnessUnderstand your health and take steps to stay well.
Help more people get the care they need, when they need it.
Offer convenient virtual care for everyday health concerns, backed by clinical expertise and a clear path forward with Fabric's clinicians and technology, and free your team for complex needs.
Photo for illustrative purposes only; the person pictured is a model, not a patient.
