A smiling woman in a white blouse sits in a living room with a bookshelf behind her
Video visit screen showing a patient on a call with an internal medicine physician

Illustrative experience, example data. Names are fictional; people pictured are models.

Care Services

Virtual care services, delivered by our own clinicians.

Fabric delivers personalized care at population scale. Our clinicians in all 50 states and Washington, D.C., treat today's concerns and support health over time, under your brand or ours.

50

States and D.C., covered by Fabric's Clinical Network

19 yrs

Experience per provider on average

1,000+

Unique diagnoses treated through Fabric's asynchronous platform

5M+

Asynchronous encounters


Behind every visit is a licensed clinician who reviews the details and decides.


Our approach to care

Getting care is only the beginning.

Fabric helps patients find the right care, gathers the details clinicians need, connects them with an experienced clinician, and follows through after the visit. Partners can offer it under their own brand or alongside the care programs they already run.

01Discover

Find care that fits, from the first search.

Patients can start with a symptom, a condition, or a plain question. Guided search and scheduling point them to the care that fits and an open appointment. Less guesswork, fewer dead ends.

02Understand

A clearer picture before care begins.

Guided intake, built on physician-built protocols, collects symptoms, medical history, medications, and risk factors up front. A licensed clinician reviews the information and makes every diagnosis and treatment decision.

03Connect

The right clinician, the right kind of care.

An asynchronous visit that a clinician reviews fits many low-acuity needs. Others call for a conversation, a deeper evaluation, or follow-up over time. Patients reach experienced clinicians through asynchronous care, chat, phone, or video, with in-person referrals when needed.

04Continue

Care that doesn't end with the visit.

After the visit, clinicians prescribe non-controlled medications when appropriate, order labs, refer for imaging, and follow up as needs change. Patients know what comes next, without starting over.

A woman with curly hair stands outdoors looking at her phone
Acme Health provider view of an online interview: encounter history and an encounter summary for a patient
A man in a white shirt sits on a couch, reading a document with a pen raised to his head
A woman and a young girl sit together on a couch, smiling at an open book

Illustrative experience, example data. Names are fictional; people pictured are models.

Ways to Care

Under your brand or ours.

Choose the experience that fits the people you serve: care under your own brand, or an employer benefit through Evo.

  • For organizations delivering care

    Your Brand

    Fabric provides the technology and clinical expertise behind the experience.

  • For employers & benefits teams

    Evo

    A complete virtual care benefit that makes it easier for employees to get care and helps organizations support better health and manage costs.


Results from virtual care

No live visit to schedule

For low-acuity needs, patients complete guided intake when it suits them, and a licensed clinician reviews it and decides. No appointment slot to wait for.

Structured for low-acuity care

Physician-built protocols and guided intake gather the details first, so clinicians can review and decide on low-acuity needs.

Where avoided cost comes from

For employers and health plans, it comes from low-acuity urgent care visits that move to asynchronous virtual care, with a licensed clinician reviewing each one.

Under6.5 min

Patient wait in asynchronous virtual care

2–10x

More efficient for providers in low-acuity visits

Up to$17 PMPM

In avoided cost for employers and health plans when urgent care moves to asynchronous virtual care. Results may vary.

Questions about Fabric Care Services

What are Fabric Care Services?

They're the clinical services Fabric offers the people you serve: Primary Care, Everyday & Urgent Care, Behavioral Care, Chronic Condition Care, Weight Management, and Prevention & Wellness. Fabric's own clinicians deliver all six on Fabric's Care Platform. Where Hybrid AI is used, it supports intake, clinical decisions and documentation, and clinicians make the call.

Who delivers the care?

Licensed clinicians in Fabric's Clinical Network deliver every Care Service, with licensing and credentialing managed by Fabric. Organizations can use the Clinical Network alongside their own clinicians or as the whole care team.

Where is care available?

Fabric's Clinical Network delivers care in all 50 states and Washington, D.C. Availability of specific services varies by program, state, and age.

Can we offer these services under our own brand?

Yes. Health systems, health plans, and partners can offer care under their own name, on their own site, and connected to their systems. Fabric's own clinicians and technology deliver the care behind your brand.

How do patients connect with a clinician?

Some low-acuity needs can be resolved without a live visit. Patients share their concern, history, and medications through guided intake, and a licensed clinician reviews it and makes the diagnosis and treatment decisions. Other needs call for a conversation. Fabric connects patients with clinicians through chat, phone, or video, and makes in-person referrals when needed.

Is Fabric's care for emergencies?

No. Care Services are not for emergencies. In an emergency, call 911. In a mental health crisis, call or text 988.

How does Fabric maintain clinical quality?

Physician-built protocols guide each asynchronous visit, and a council of 20+ CMOs, meeting monthly, reviews them. A licensed clinician makes every diagnosis and treatment decision.

See Fabric in action

Tell us who you serve. We'll show you which care services fit, and how to offer them under your brand or ours.

Photo for illustrative purposes only; the person pictured is a model, not a patient.