Press Releases

GYANT. (acq. by Fabric) Launches Digital Front Door® Virtual Assistant for VHC Health

October 25, 2022

Fabric is excited to announce that its Front Door software has been launched with VHC Health. The Fabric solution offers AI-powered symptom checking and care navigation, provider search and support for administrative needs such as billing and insurance-related questions. Fabric's streamlined UI and healthcare-specific NLP ensure patients are quickly connected with the appropriate providers and services. For other visitors, the assistant is specialized to help connect job applicants and potential foundation donors. The Front Door virtual assistant is available on VHC Health’s website and will be made available in their mobile app next month. VHC Health’s website is built & supported by Geonetric. Their mobile app is built and supported by Phunware Inc.

VHC HealthTM provides exceptional medical services as the region’s community health system. Virginia Hospital Center was recently designated a 2021 Top Teaching Hospital by The Leapfrog Group. In 2022, the Hospital was selected for an 11th consecutive Healthgrades Outstanding Patient Experience Award™ and a 20th consecutive ‘A’ grade from The Leapfrog Group. Virginia Hospital Center is a 453-bed not-for-profit teaching facility and designated as a Magnet® hospital by the American Nurses Credentialing Center. VHC HealthTM is a proud member of the Mayo Clinic Care Network – a national network of independent healthcare organizations.

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