Case Study
Asynchronous Care

Drive Revenue Through Convenience: Asynchronous Telemedicine

June 30, 2023

Resource constraints and physician burnout are ongoing challenges for health system-owned and independent provider groups. That said, it’s no surprise that 30% of all visit blocks go unused due to cancellations and no-shows, yet most primary care practices schedule more than 18 days out. With practices scheduling weeks in advance, it means low acuity conditions are either going untreated or patients are seeking treatment elsewhere.

Create time for those who need it.

Intelligent adaptive interviews, an advanced form as asynchronous care, involve using clinical protocols that mimic the questions that a physician might ask a patient or another provider during a consultation. After each response, the subsequent questions adjust to collect more information on symptoms and aid in diagnosis. By using async in your health system or practice, physicians can treat low acuity patients more efficiently and free up more time to spend in-person with the patients who need it most.

Save time, generate revenue.

By partnering with Zipnosis, physicians maximize excess capacity by working through low acuity asynchronous visits. Each visit consumes 89 seconds of provider work time, amounting to 10 visits in one 15-minute block. Physicians can charge $25 for this visits while increasing revenue by $64,000 annually from existing patients that would ultimately seek treatment from other points of care.

89 sec

Average provider work time per visit


increase in clinical capacity


By repurposing one 15-minute block per day


Average cost of an unused visit block

Gain capacity to care

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction.