The average wait to be treated in the emergency room in New York is a whopping 3 hours and 21 minutes. Prolonged wait times led to adverse medical outcomes, reduced quality of care, and the Institute of Medicine calls it a “national epidemic”. One of the main hurdles is the burdensome administrative intake process for patients that needs to be repeated for an influx of patients. Fabric is a care enablement system that streamlines the patient care process and workflows with conversational AI and automation. The platform, a hybrid of in-person, virtual, and engagement solutions handles intake, triage, routing, and treatment, freeing up healthcare providers, and allowing them to work 2-10x faster. At a time when there is an acute shortage of healthcare workers that is being compounded by the increased risk of burnout and departures as a result of work overload, Fabric is not only improving retention and allowing clinicians to focus on delivering care, the platform also seeks to reduce costs that are spiraling out of control with healthcare expenditures accounting for just under 20% of the total GDP of the US.
AlleyWatch caught up with Fabric Founder and CEO Aniq Rahman to learn more about the inspiration for the business, the company’s strategic plans, latest round of funding, and much, much more…