The Golden State Does It Again

October 29, 2019

The Golden State Does It Again

The last six months have brought considerable new challenges, and exacerbated old ones; as we all look to navigate this “new normal”, having mental health resources readily available has never been more critical.

An average of 1 in 5 adults suffer from mental illness. 1 in 5 adults. And this is the reported average BEFORE the pandemic that turned our worlds upside down and flooded us with uncertainty. While we have yet to quantify the impact of the pandemic on the incidence and severity of mental illness, we do know this: the need for behavioral health resources is significantly outpacing health system capacity.

Here’s the silver lining: we have a team and tools dedicated to helping your provider resources go the extra mile. Make no mistake, this isn’t about replacing in-person, human-to-human care—it’s about complementing and optimizing your care team. It’s about reaching patients who are: finding themselves at home more often, unable to take time away from their jobs and families, may be afraid to seek care, or simply don’t know where to begin.

Let’s talk about how virtual care can help you: 

  1. Start the conversation. Invite patients to complete a depression (PHQ-9) or anxiety (GAD-7) screening through an intelligent interview, before connecting in real-time with a provider via video visit. Offer these and other protocols as a free benefit to your own employees—or if you’re really looking to make an impact, partner with employers or universities in your community.
  2. Protect provider capacity with a more efficient intake process. Our pre-built screeners are just the tip of the iceberg. We work with our partners to create a smooth, efficient intelligent interview for: hypertension, ADHD, postpartum depression and other women’s health protocols—the sky’s the limit! We can use this prior to an in-person or virtual video visit to ensure providers are set up for an efficient, patient-centric experience.
  3. Offer accessible follow up care options. Behavioral health is rarely one episode of care. For patients who already have an established provider relationship, we offer scheduled video visits to decrease no-show rates. When a video check-in isn’t necessary, automate an intelligent interview to follow up on their medication or any mental health changes since their last visit. Then, you’re able triage those who need video visits to connect with a provider.

If you’re thinking – this all sounds great, but it’ll only work if information can flow seamlessly into our electronic medical record for continuity of care, billing, etc. – we hear you. We can work with you so this all fits within your ecosystem.

I’ve been humbled to be part of this team and to partner with our health systems on their COVID-19  response and recovery. If I’ve learned nothing else in this journey, it’s that Fabric is uniquely positioned to help you realize your virtual care vision. I’m proud that we’ve built a powerful mental health tool for organizations, but I can’t help but think of all the untapped potential. We’d like to hear from you directly—how can we put our solution to work for you?


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