Great UX — Wrong User.

July 9, 2019

Great UX — Wrong User.

Today I chime in on one of the hottest topics in healthcare: user experience. All too often the healthcare system is designed to care for every player but patients—and increasingly, the only player that benefits is the payer. Let’s break down the role that patients, providers, and payors play in the healthcare ecosystem by looking at how technology user experiences, especially around the EMR and asynchronous and synchronous telemedicine, shape healthcare as we know it today. Warning: there will be puns.


Asynchronous Care

Asynchronous Telemedicine Guide + COVID-19: The Largest Case Study on Async

When we built this guide, we set out to create a single comprehensive resource for everything healthcare professionals will ever need to know about asynchronous telemedicine. It’s 29 pages of pure data, research, and the largest case study ever conducted on async. 

Case Study

Gain capacity to care

Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction.